Employment

Escape Rooms are a very unique place to work. You are entertaining guests that are ready to have fun; therefore the atmosphere is very positive. There is a good balance of standing and sitting for our employees. You get to meet a variety of people.  You work in a clean, air conditioned environment. The job offers challenge and creative outlets.
If you are interested in applying for an open position, please send your resume to our email address along with why you would like to work at an escape room. You may also include a job application. The job application does not need to be signed at this time if you send by email.
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Job application. Download application and return via our email.

We do not have any position openings currently; however we are always looking for future talent. 

Job details

Position: Game Master 

Salary:  $9.85 - $10.75  an hour

Job Type: Part-time

Hours: approximately 10-20 per week 

Days of Work: primarily weekends; 1 -2 weekdays possible

 

Qualifications

  • High school or equivalent (Preferred)

  • Customer Service: 1 year (Preferred)

 

Position Description 

Game Masters have an engaging and fast paced job; they help direct live performances that are different every time. Responsibilities include hosting 5 star experiences for our guests by keeping the game frustrations low without taking away any discovery (ah ha) moments.

Game Masters are responsible for greeting and checking in arrivals, explaining gameplay and safety procedures and leading groups into the rooms, directing gameplay (sending clues), escorting groups out of the rooms when their session ends. Also taking care of reservations and facility maintenance tasks.

 

Other Responsibilities

  • Provide quality customer service, making guests feel welcome and accommodated; make the groups feel positive and entertained

  • Constantly maintain the appearance and functionality of the facility and equipment, keeping rooms, lobby, hallways, restrooms clean, presentable, and properly stocked

  • Reset rooms properly and make sure they are functional, clean, and presentable for guests

  • Open the store and start up the rooms and cameras, make sure everything is clean, functional, and presentable for guests

  • Take reservations; keep track of the room schedules and note any changes or updates

  • Answer the phone professionally; return calls when appropriate

  • Immediately address issues inside the room as needed (something broke, missing clue, lights out, etc.)

  • Periodically test puzzles, locks and props for proper functionality

  • Help with escape room design; give ideas help improve puzzles that create better experiences for our guests

 

 

 

Work Requirements

  • Must be willing to work Friday, Saturday and Sunday; evenings and holidays (rotations available); on call work possible

  • Must have detail and accuracy skills for resetting rooms

  • Ability to understand and efficiently use technology (computers and audio/visual equipment)

  • Ability to work unsupervised at times 

  • Ability to communicate effectively and professionally with peers, management, and customers

  • Ability to solve problems quickly and efficiently under stress

  • Ability to use simple tools (screw drivers, wire cutters, paint brushes) in order to maintain the functionality of the equipment and to assist with escape room/ prop construction

  • Must have reliable transportation

 

Physical Requirements

  • Be able to sit and view LED/LCD monitors for several hours without eye strain

  • Ability to lift objects weighing up to 50lbs

  • Ability to crouch low and reach high

  • Ability to work and stay focused for up to 9 hours

 

Schedule 

(Typical days/hours for this job description; rotations available) 

Fri/Sat/Sun: 1/3PM - 9PM

1 Weekday: 3/5PM - 8/9PM